Since 1994 Mentor has been a recognized leader in just-in-time knowledge transfer and performance support. Mentor empowers end-users with the three essential elements crucial for their success with any technology or software (communication, learning and support), right at their desktop, embedded in the application. Lastly, Mentor was designed and created by marketing communication consultants, not eLearning instructional designers; this is the key to Mentor’s success with end-users; a major differentiator.
In May 2004, Mentor's Senior Management sold the business to Learn.com, Inc. in order to better capitalize on the market shift towards Self Service Technology, Help Desk Call Deflection Solutions, Workflow Embedded Solutions, and Electronic Performance Support Systems (EPSS) pioneered by Mentor in the early 1990's. The combined company has leveraged their resources to advance the product and its underlying technology, invest in a wider breath of new products, and initiate a broader sales and marketing awareness campaign.
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