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We can create a custom Mentor for any custom enterprise application or e-Business service, at a cost usually recovered in Help Desk savings alone. Some of our customers have used Mentor to not only eliminate the need for classroom training, but even to avoid writing text Help files. Since Mentor streams over the Internet, it's perfect for e-Business, whose users simply can't or won't take courses or read lots of text. With a Mentor, you don't have to limit the function to things people can master without training. You can deploy rich e-Business systems that really make a difference. A Mentor helps employees, customers, and public visitors use even complex capabilities and non-intuitive features, and it helps them navigate through rich online content.
Mentor can help you deploy new business processes and launch new products.
New processes and information systems need to be introduced and explained to large, dispersed populations. It's not just a matter of how to click through a task; it's a matter of understanding and accepting a new way of doing business. Mentor's ability to communicate the vision behind the application is particularly appreciated by those responsible for deploying new business processes.
Because most of our custom solutions are proprietary, this portfolio is just a small sample of custom projects that have helped companies deploy new applications and market new technology with:
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Faster, smoother user acceptance
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Lower Help Desk, training, and support costs, and
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Shorter deployment schedules.
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